The current study examines the role of organizational efficacy and supplier flexibility in regards to the business performance of small and medium-sized firms. It was anticipated that both organizational efficacy and supplier flexibility would have positive relationships with performance for small and medium-sized businesses. Results supported these hypotheses and indicate the importance of firms developing the ability to respond to changing demands of the buyer in the areas of delivery, volume, and modification as well as developing the belief that the organization has the capabilities, judgment, and confidence necessary to perform successfully.
McDowell, William C.
"The Impact of Organizational Efficacy and Flexibility on Small Business Performance,"
The Coastal Business Journal: Vol. 12:
1, Article 1.
Available at: https://digitalcommons.coastal.edu/cbj/vol12/iss1/1
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