Document Type

Conference Proceeding

Publication Date

7-30-2025

Abstract

To help navigate complex issues caused by changes in technology, regulations, and user expectations, SeamlessAccess is producing a toolkit that gives librarians a framework for auditing their resource access. Structured into four key areas—Usability, Privacy, Reliability, and Security—the toolkit enables library staff the ability to identify the risks and opportunities that inform decision-making and advocate for future investment. In this paper, the authors explore the usability and privacy sections of the toolkit. In addition, the paper features feedback from a librarian about how the toolkit helped them identify and address access-related issues, assess potential ethical or legal exposure, and identify best practices and next steps for moving forward. The authors also recommend the toolkit as a communications tool to enable librarians to improve knowledge and awareness within their teams as well as with key stakeholders outside the library.

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

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