Date of Award

9-25-2019

Document Type

Thesis

Degree Name

Master of Science in Information Systems Technology (MSIST)

Department

Computing Sciences

College

College of Science

First Advisor

Sathish Kumar

Second Advisor

Shaowu Bao

Third Advisor

William M. Jones

Abstract

Social media provides an abundant amount of real-time information that can be used before, during, and after extreme weather events. Government officials, emergency managers, and other decision makers can use social media data for decision-making, preparation, and assistance. Machine learning-based models can be used to analyze data collected from social media. Social media data and cloud cover temperature as physical sensor data was analyzed in this study using machine learning techniques. Data was collected from Twitter regarding Hurricane Florence from September 11, 2018 through September 20, 2018 and Hurricane Michael from October 1, 2018 through October 18, 2018. Natural language processing models were developed to demonstrate sentiment among the data. Forecasting models for future events were developed for better emergency management during extreme weather events. Relationships among data were explored using social media data and physical sensor data to analyze extreme weather events as these events become more prevalent in our lives. In this study, social media sentiment analysis was performed that can be used by emergency managers, government officials, and decision makers. Different machine learning algorithms and natural language processing techniques were used to examine sentiment classification. The approach is multi-modal, which will help stakeholders develop a more comprehensive understanding of the social impacts of a storm and how to help prepare for future storms. Of all the classification algorithms used in this study to analyze sentiment, the naive Bayes classifier displayed the highest accuracy for this data. The results demonstrate that machine learning and natural language processing techniques, using Twitter data, are a practical method for sentiment analysis. The data can be used for correlation analysis between social sentiment and physical data and can be used by decision makers for better emergency management decisions.

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